Legal notice

Last updated: 30 September 2026

This legal notice contains the information about the operator of marlow-grey.com that we are required to make available under applicable e-commerce and consumer protection laws, including the EU E-Commerce Directive, Book 3 and Book 6 of the Dutch Civil Code and the UK Electronic Commerce (EC Directive) Regulations 2002.

Website Operator

Company Name: Marlow-Grey
Company Number: 61374859206

Company Address: Gerard Ter Borchhage 1, 3437 KK Nieuwegein, Netherlands
Warehouse Address: 457 Redruth Cl, Northampton NN4 8PL, United Kingdom

Email: info@marlow-grey.com
Customer service hours:
Monday to Friday, 08:00 to 17:00 (CET/CEST)

Hosting

This website and its checkout are hosted by Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Terms and Policies

All purchases on this website are subject to our Terms of Service. Information about delivery, returns and the handling of personal data can be found in our Shipping Policy, Return and Refund Policy and Privacy Policy.

Complaints and Dispute Resolution

If you have a complaint, please contact us first at info@marlow-grey.com. We will confirm receipt within 2 business days and aim to resolve your complaint within 14 days. We will always try to find a fair solution with you directly. This does not affect your right to bring a claim before the courts of your country of residence.

Intellectual Property

All content on this website, including texts, product photos, logos and designs, is owned by Marlow & Grey or used with the permission of the rights holder. Copying, publishing or distributing any of this content without our prior written permission is not permitted.

Liability for Content and Links

We take great care to keep the content of this website accurate and up to date. If you notice an error, please let us know so that we can correct it. This website may contain links to external websites. We have no control over the content of those websites and are not responsible for them. If we become aware of unlawful content on a linked website, we will remove the link.

For more information, see our Disclaimer.